Frequently Asked Questions (FAQ)

🛒 Ordering & Payment

Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery (COD) across Pakistan. You only pay when your order arrives at your doorstep — no advance payment required.

How can I place an order?

You can place an order directly on our website. Simply add products to your cart and proceed to checkout. You can also contact us via WhatsApp for assistance.

What payment methods do you accept?

We currently accept Cash on Delivery (COD). Online payment options may be available at checkout.

🚚 Shipping & Delivery

How long does delivery take?

Orders are typically delivered within 3–5 working days across Pakistan. Remote areas may take slightly longer.

Do you deliver all over Pakistan?

Yes! We deliver nationwide — Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Quetta, and all other cities and towns.

How much is the shipping fee?

Shipping charges may apply depending on your location and order size. The exact amount will be shown at checkout.

Can I track my order?

Yes! Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp to monitor your delivery.

🔄 Returns & Exchanges

What is your return policy?

We offer easy returns within 7 days of receiving your order, provided the product is unused and in its original packaging.

My product arrived damaged. What do I do?

We're sorry to hear that! Please take a photo/video of the damaged product immediately upon receiving and contact us on WhatsApp. We will arrange a replacement or refund as quickly as possible.

Can I exchange a product?

Yes, exchanges are accepted within 7 days if the product is in original condition. Contact us and we'll guide you through the process.

📦 Products

Are your products original and high quality?

Yes! All products at Wheel Spark are carefully selected for quality and durability. We stand behind every item we sell.

Do you have products for specific car models?

Yes, some products like our Haval H6 Console Pad are model-specific. Check the product page for compatibility details. If you're unsure, feel free to contact us.

Can I order a product that's out of stock?

You can contact us via WhatsApp and we'll let you know the restock date or suggest a similar alternative.

📞 Contact Us

How can I contact Wheel Spark?

You can reach us through:

We typically respond within a few hours during business hours.